NMC to provide online public services to bring transparency
Nashik: With a view to making the Nashik Municipal Corporation (NMC) bring transparency to NMC’s routine work and streamlining the workflow the civic body has adopted the Business Process Re-Engineering (BPR) system.
Accordingly, the NMC administration has developed a mobile application to resolve various complaints of Nashikites. Apart from that acting on the state government directives, the NMC has started citizens facility centres at NMC headquarter and at all the six divisional and 15 sub-divisional offices.
Notably, now the NMC will be providing 43 types of different certificates and licenses to the citizens online. Interestingly, the certificates can now be procured just through a click on the mobile phone.
Acting on the state government’s directives various government departments are moving towards E-governance. Accordingly, since April 5, 2017, the civic body has started 22 citizens’ facility centres within the civic limits. These include one at the NMC’s headquarter Rajiv Gandhi Bhawan, 6 centres at all divisional offices and at 15 sub-divisional offices.
However, the civic administration had been receiving frequent complaints about the delay in issuance of certificates and the time-consuming process at the citizens’ facility centres. As a result, in order to streamline the working at the facility centres and to avoid inconvenience to the citizens the civic administration has now adopted the BPR system.
Accordingly, now citizens can now procure desired certificates and permissions from the civic body by just applying through the NMC’s mobile application or its official website.